All Articles

ONE WEEK TO GO UNTIL THE LAUNCH OF DIGITAL OFFICE 2.0

ONE WEEK TO GO UNTIL THE LAUNCH OF DIGITAL OFFICE 2.0

Background

When the Digital Partnership was created in October 2016, 25 councils signed up to the Partnership programme to collaborate on the original three key themes of: 

 

  • Digital Leadership - Development of capability to deliver the transform of services to become digital public services (including leadership, culture, skills, and methods),
  • Digital Foundations - Development of the underlying technology and data capabilities to enable digital public services,
  • Digital Services - Practical transformation of public services to deliver improved customer experience, savings, and better outcomes (e.g. Health and Care, Learning and Teaching, etc.).

 

As the programme nears the end of its original three-year term, all 32 Scottish Local Authorities have committed in principle to extending the programme for another two years. The Partnership has accomplished a lot in its time but there is still a huge amount of value to be gained and new opportunities every month that it can capitalise on cost effective transformation.

 

Moving Forward

During the early months of 2019, we carried out a major review with our key stakeholders to enable us to improve and shape the future of the Digital Office for Scottish Local Government work programme. 

 

Whilst recognising the many successes enjoyed amongst the previous Digital Office projects, a desire still exists amongst the Digital Partnership for the Digital Office to provide a simplified vision for digital transformation, underpinned by clearly prioritised projects and associated work requests with improved clarity on potential benefits, ROI and progress reporting. 

 

During the summer period, whilst project commitment significantly reduced within local authorities, we took the opportunity to revisit each and every one of our projects and refine their:

  • Scope; 
  • Requirements;
  • Anticipated products; 
  • Expected benefits and;
  • Resource requirements. 

 

As a result, we will be launching our brand new 'Heartbeat Delivery Model' which has been designed to improve project recruitment and productivity through provision of clear definitions, resource requirements - both skills and estimates for time commitment - and project benefits. This model will also be supported by a brand new and improved communication and engagement strategy, governance structure and product roadmap which will ensure we set the right coordination, culture, consistency and control for the Partnership.

 

A response to the Partnership Forum was published in late June with initial details of the steps that would be taken over the summer to prepare for the launch of the new work programme, however full details will be announced from 1 October 2019. Key stakeholders will also have the opportunity to share their views and ask questions about the new programme at our second and final Partnership Forum of 2019 on 12 November.