Vivien joined the Digital Telecare team to assist Telecare Service Providers carry out their transition from analogue to digital telecare.

Vivien has a lengthy background in telecare, working previously as a Project Support Assistant, and a skilled Telecare Technician for a local HSPC.  Prior to this, Vivien was a Finance Assistant within the partnership.  Vivien also has extensive business knowledge having previously worked in the private sector for over 20 years as Manager of an Insurance consultancy and Building society agency.  Vivien has qualifications in Personal finance and Risk, and is also skilled in Prince 2 methodologies having gained this qualification in her previous role as Project Support for analogue to digital.