Digital Maturity

The Digital Maturity Leadership Model provides a baseline on where local authorities are in their digital transformation journey by capturing the views of their full leadership team and what opportunities exist moving forward.


An introductory workshop or meeting is held to explain out the purpose of the model to the senior management team with a sample CMT report also available.


Face-to-face interviews are carried out with senior managers followed by online surveys which are distributed within the organisation to other layers of management (which is discretionary). There are 3 different question sets available for use, these are aimed at managers, head teachers and elected members.

An analysis is then carried out by the Digital Office and feedback work-shops are held with senior managers on the results and a detailed digital road map is produced. The individual council results are confidential and no league table is defined however information on opportunities and best practice is shared across the Partnership.


A "how digitally mature is local government" report will be updated and shared to highlight opportunities and promote collaboration at a national level.


Councils who want to use the digital maturity model should contact info@digitaloffice.scot 

All deliverables from this project can be found on our Knowledge Hub


We are currently working on the second phase of the Digital Partnership projects which will be published in October 2019 and relevant information will be published in due course.